Chapter Ten: Current trajectories and future challenges for public oversight

Authors

Jane Duncan
University of Glasgow
https://orcid.org/0000-0002-5336-8322
Allen Munoriyarwa
Walter Sisulu University
https://orcid.org/0000-0001-5064-3192

Synopsis

In this concluding chapter, we assess the major findings from each of the chapters and return to the original question posed in the introduction, of how the public can perform more effective oversight digital surveillance for intelligence purposes. Each chapter presented case studies of moments when public oversight has been attempted, and either succeeded, or failed or achieved mixed outcomes. The chapters analysed moments when the public required intelligence agencies to explain and justify surveillance and change surveillance practices when they amounted to abuse (McCarthy and Fluck, 2016). Some of these cases involved intelligence and surveillance laws or state-sanctioned data processing systems that the public feared had surveillant potential. Others followed the well-recognised shock-driven approach to intelligence reform, where controversies around surveillance abuses came into the public domain through whistleblowing or the leaking of intelligence information, and these controversies galvanised public action of various kinds (Johnson, 2018, p.209-246). This chapter uses a summary of the main chapter findings to address key research questions and to develop a set of theoretical propositions about public oversight and the conditions under which it is likely to succeed. 

Author Biographies

Jane Duncan, University of Glasgow

Jane Duncan is a Professor of Digital Society at the University of Glasgow, and she holds a British Academy Global Professorship at the same university. She is also a Visiting Professor at the University of Johannesburg. She is author of The rise of the securocrats (Jacana, 2014), Protest Nation (University of KwaZulu/ Natal Press, 2016), Stopping the spies (Wits University Press, 2018) and National security surveillance in southern Africa (Zed Books, 2022).

Allen Munoriyarwa , Walter Sisulu University

Allen Munoriyarwa is an Associate Professor of Journalism at Walter Sisulu University in South Africa, in the  Department of Marketing, Public Relations and Communication. His  research  interests are in surveillance, digital journalism, and media cultures, as well as digital surveillance. He has published widely in these areas.  He is the co-author of Digital Surveillance in Southern Africa: Policies, Politics and Practices (Palgrave Macmillan, 2022). 

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Published

January 15 2026